How Do I Unlock My Assurance Wireless Phone?

Assurance Wireless is a federal assistance program that provides free cell phones and monthly minutes to low-income households. If you are an Assurance Wireless customer and you want to switch to another carrier or use a different SIM card, you may need to unlock your phone. In this article, we will explain how to unlock your Assurance Wireless phone.

Section 1: Understanding Phone Unlocking

Before we dive into the process of unlocking your Assurance Wireless phone, it’s important to understand what phone unlocking is and why it’s necessary. When you purchase a phone from a carrier, it is often locked to that carrier’s network. This means that you cannot use the phone with another carrier’s SIM card unless you unlock it.

Unlocking your phone allows you to use it with any carrier that supports the same network technology (GSM or CDMA). It also allows you to use local SIM cards when traveling abroad, which can save you money on roaming fees.

Section 2: Check Your Eligibility

Before you can unlock your Assurance Wireless phone, you need to make sure that you are eligible. Assurance Wireless phones are typically locked for 12 months from the date of activation. This means that if you have had your phone for less than 12 months, you may not be able to unlock it.

To check your eligibility, contact Assurance Wireless customer service. They will be able to tell you if your phone is eligible for unlocking and provide you with the necessary instructions.

Section 3: Unlock Your Phone

Once you have confirmed that your phone is eligible for unlocking, you can proceed with the unlocking process. Here are the steps to unlock your Assurance Wireless phone:

1. Contact Assurance Wireless customer service: Call Assurance Wireless customer service at 1-888-321-5880 and request an unlock code for your phone. You will need to provide your phone’s IMEI number, which can be found in the phone’s settings or by dialing *#06#.

2. Enter the unlock code: Once you receive the unlock code from Assurance Wireless, insert a SIM card from another carrier into your phone. You will be prompted to enter the unlock code. Enter the code provided by Assurance Wireless and your phone should be unlocked.

3. Test your phone: After entering the unlock code, test your phone with the new SIM card to make sure it is working properly. If you encounter any issues, contact Assurance Wireless customer service for assistance.

Section 4: Alternatives to Unlocking

If you are not eligible for unlocking or if you encounter any issues during the unlocking process, there are alternative options available.

1. Buy an unlocked phone: If you need to switch carriers or use a different SIM card, consider purchasing an unlocked phone. Unlocked phones are not tied to any specific carrier and can be used with any carrier that supports the same network technology.

2. Use a third-party unlocking service: There are many third-party unlocking services available online that can unlock your Assurance Wireless phone for a fee. However, be cautious when using these services as some may be scams or may damage your phone.


Unlocking your Assurance Wireless phone can be a simple process if you are eligible and follow the necessary steps. If you encounter any issues or are not eligible for unlocking, consider alternative options such as purchasing an unlocked phone or using a third-party unlocking service. Remember to always contact Assurance Wireless customer service for assistance and guidance throughout the process.