How Do I Reactivate My Safelink Phone Online?

Safelink Wireless is a government-supported program that provides free cell phone service to eligible low-income households. If you have a Safelink phone that has been deactivated due to inactivity or other reasons, you can reactivate it online. In this article, we will guide you through the steps to reactivate your Safelink phone online.

Section 1: Check Your Eligibility

Before you can reactivate your Safelink phone, you need to make sure that you are still eligible for the program. To be eligible for Safelink Wireless, you must meet certain income guidelines or participate in a government assistance program such as Medicaid, SNAP, or SSI. You can check your eligibility by visiting the Safelink Wireless website and entering your zip code.

If you are still eligible for the program, you can proceed with reactivating your Safelink phone online.

Section 2: Log in to Your Account

To reactivate your Safelink phone online, you need to log in to your account on the Safelink Wireless website. If you don’t have an account yet, you can create one by clicking on the “Create Account” button on the homepage and following the prompts.

Once you have logged in to your account, click on the “Reactivate Phone” button. This will take you to a page where you can enter your phone number and SIM card number.

Section 3: Enter Your Phone and SIM Card Information

On the “Reactivate Phone” page, enter your Safelink phone number and SIM card number in the appropriate fields. You can find your SIM card number on the back of your SIM card or on the packaging it came in.

After entering your phone and SIM card information, click on the “Submit” button. This will take you to a page where you can review your order and make any necessary changes.

Section 4: Confirm Your Order and Pay Any Fees

On the order review page, make sure that all of your information is correct and up-to-date. If everything looks good, click on the “Confirm Order” button.

If there are any fees associated with reactivating your Safelink phone, you will be prompted to pay them at this time. You can pay with a credit or debit card, or with a Safelink Wireless Top-Up card.

Once you have confirmed your order and paid any fees, your Safelink phone should be reactivated within 24 hours. You will receive a confirmation email or text message once your phone is back up and running.


Reactivating your Safelink phone online is a quick and easy process that can be done from the comfort of your own home. By following the steps outlined in this article, you can reactivate your Safelink phone and continue to enjoy the benefits of free cell phone service. If you have any questions or issues with the reactivation process, don’t hesitate to contact Safelink Wireless customer service for assistance.